Privacy Policy

Grove Hill Research ("Grove Hill Research," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information when you use our website, products, and services (collectively, the "Services").

1. Information We Collect

We may collect the following types of information:

• Contact information you provide to us, such as your name, email address, and mobile phone number;
• Account information related to your use of our Services;
• Usage information collected automatically, such as browser type, device information, IP address, and pages visited.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Services;
• Send you account notifications and service-related communications, including via SMS if you have opted in;
• Respond to your inquiries and provide customer support;
• Improve and develop the Services;
• Comply with legal obligations.

3. SMS / Text Messaging

If you opt in to receive SMS (text message) notifications from Grove Hill Research, we will use your mobile phone number to send you account notification messages, such as account alerts, service updates, and other transactional or informational messages related to your account.

• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with, or sold to, any third parties.
• Message frequency varies. Message and data rates may apply.
• Opt-out: You may opt out at any time by replying STOP to any message you receive from us. For help, reply HELP or contact us at josh@grovehillresearch.com.

For more details about our SMS program, please see our Terms and Conditions.

4. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

• Service providers: With trusted vendors and subcontractors who perform services on our behalf (such as hosting, email delivery, and SMS delivery), and who are bound to protect your information;
• Legal requirements: When required to do so by law, regulation, legal process, or governmental request;
• Business transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets;
• With your consent: With third parties when you have given us your consent to do so.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or delete the information we hold about you. To exercise any of these rights, or to opt out of communications, please contact us at josh@grovehillresearch.com. You may opt out of SMS messages at any time by replying STOP.

8. Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at josh@grovehillresearch.com.